ISO 9001 - Quality Management System
What is ISO 9001?
ISO 9001 is the most popular standard worldwide. It concerns quality management. It helps businesses improve their processes, satisfy their customers, and achieve continuous growth by applying best practices.
Who is ISO 9001 for?
It applies to all organizations — industry, services, retail, construction, public sector, education, and healthcare.
Benefits of ISO 9001
- Improved quality of products and services
- Increased customer satisfaction
- Cost reduction through efficient processes
- Compliance with regulations
- Increased customer trust
- Eligibility to participate in tenders
- Continuous improvement
- Operational transparency
Certification Requirements
The ISO 9001 management system must meet the applicable legal requirements concerning the business, as well as the requirements of the standard.